Johanne

Country: Denmark | City: Herning | Age: 23

What is your experience of the shared apartment and your room? (location, clean, etc?)

We were four people sharing the apartment in Golden City Garden and it worked out very well! The well-functioning kitchen and the spacious living room with balcony created a nice environment for enjoying each others company. The location of the apartment made it easy to explore the good food – and shopping options in the neighbourhood of Zhongshan Park and to access other parts of the city, both by bike and public transport.

How was the communication with the office?

We have only had good experience with the communication with the office and found it both effective and efficiently.

How was the overall service of Roomin Shanghai in your experience (from beginning to end)?

From the beginning to the end we had a very good flow of communication where we sensed that good service was of high priority for Roomin Shanghai. It was very easy to reach the staff regarding questions etc. The price range of the rooms was fair and the apartment was kept in a good state of repair. We experienced the staff as being quite flexible in terms of meeting our wishes.

Did Roomin Shanghai exceed you expectations? If yes/no, why?

As I have lived in Shanghai before and therefore experienced renting through different agencies I can only say that Roomin Shanghai exceeded my expectations in a positively way. They are fair and stick to the contract and what has been signed. It has been a nice experience renting through Roomin Shanghai!

Daniel Knop

Country: Germany | City: Stuttgart | Age: 23 | Date: 14 Feb. 2014

What is your experience of the shared apartment and your room? (location, clean, etc?)

In my eyes, the location is perfect since it is close to my work and it is also close to the city center. There also a lot of shops around the apartment with a gym nearby as well. Also, the apartment itself was nice and clean.

How was the communication with the office?

Communication with the office is excellence. It is easy to contact them simply by WeChat or Phone. They are very friendly and good service in every issue.

How was the overall service of Roomin Shanghai in your experience (from beginning to end)?

As mentioned, the service from the beginning to the end is excellent. Easy closing of contract, easy payment of rent, etc.

Did Roomin Shanghai exceed your expectations? If yes/no, why?

Yes, with the excellent service, I felt very welcome. Regularly, they checked in with me to make sure everything is alright. One time, the sink was blocked and so after writing in WeChat, a sifu came to the apartment within 10 min and repaired the sink. Also, I received a birthday present which made my day special as well. Along with that, I got free transfer to airport by a driver which prevented a lot of stress.

I already recommended Roomin Shanghai to several friends who will also come to Shanghai for studying and so they will move in soon. I’m just happy that I found this agency!